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Learn about how to manage Dropbox notifications. It means that you have unread Dropbox notifications. Ī red circle with a white number on it has nothing to do with syncing. Learn why Dropbox might not be connecting and how to solve it.

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This means that changes you make to the Dropbox files and folders on your computer won’t update everywhere you access Dropbox until you’re connected to the internet again.

Learn how to pause and resume file syncing in the Dropbox desktop app.Ī gray Dropbox icon means that the Dropbox desktop app isn’t connected to the internet. Any changes you make to your Dropbox files and folders won’t update everywhere you access Dropbox until you resume syncing. Any changes you made are being updated everywhere you access your files in Dropbox.Ī solid black circle with a white pause icon means that you paused syncing. Any changes you made are reflected everywhere you use Dropbox.Ī solid black circle with two white arrows going in a circle means that the Dropbox files and folders on your computer are in the process of updating. These icons show you the sync status of your entire Dropbox account, not just the status of one file or folder.Ī solid black Dropbox icon with no other icon means the Dropbox files and folders on your computer are fully up to date. This is visible when the Dropbox desktop app is running on your computer. The sync icons in the notification centerīelow are the different Dropbox icons in your taskbar (Windows). That means it’s stored in the Dropbox folder on your computer, but not on or on the Dropbox server. The file also won’t sync to your Dropbox account.

Learn about the different types of sync errors and how to solve them.Ī gray circle with a white minus sign means that your file is ignored by Dropbox. If you just attempted to add this file or folder to your Dropbox account, it may mean that it can’t be added.

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Note: If your computer is low on hard drive space, these files can automatically change to online-only to free up space.Ī red circle with a white “X” means that your file or folder can’t update or sync.

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There can also be files that are available offline in the folder. It also represents files uploaded from the computer you are using.įor folders, this icon means there is at least one available file in the folder, but no online-only files. If you set your file to online-only, this icon could mean that it's in the process of changing its sync status between online-only and available offline.Ī white circle with a green border and a green checkmark means that a file or folder in the Dropbox folder on your desktop was opened (directly or with a third-party application) and synced. If you chose to add a file to your hard drive with selective sync, this icon could mean that it’s still in the process of syncing to your hard drive. There can also be files that are “available” and/or “available offline” in the folder.Ī solid blue circle with two white arrows going in a circle means that your file or folder is in the process of syncing. This includes when you are uploading new files to Dropbox or updating existing files in your Dropbox account. This saves hard drive space on your computer.įor folders, this icon means there is at least one online-only file in the folder. “Online-only” means that your files can only be opened when your computer is connected to the internet. “Available offline” means that your file or folder is available when you’re not connected to the internet.įor folders, this icon means all files in the folder are available offline.Ī solid grey circle with a white cloud icon means your file or folder is fully synced and online-only. Look at the sync icon next to the file or folder.Ī solid green circle with a white checkmark means your file or folder is synced and available offline.Note: You can use the search bar in the top right to find the file or folder.Locate the file or folder you'd like to check.Open the Dropbox folder in File Explorer.To see the sync status of a specific file or folder:

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